PRIVACY POLICY

1. Introduction

Suncoast Tech Support, operated by 88-Bit Diamond Hands, LLC (Company, we, us, or our), respects your privacy and is committed to protecting personal information collected through our website, Facebook lead forms, and service communications.

This Privacy Policy describes how we collect, use, store, and protect personal information.


2. Information We Collect

We may collect personal information that you voluntarily provide, including:

Information may be collected through:

We do not knowingly collect sensitive personal information unless voluntarily disclosed during service communications.

Information submitted through Facebook Lead Ads is processed in accordance with both this Privacy Policy and Metas data use policies.


3. How We Use Your Information

We use personal information solely for legitimate business purposes, including:

We do not sell, rent, or trade personal information.

We do not use automated decision-making or profiling that produces legal or similarly significant effects.


4. SMS Communications

By providing your phone number, you consent to receive service-related text messages from Suncoast Tech Support, including appointment confirmations and service updates.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact [email protected].

Mobile opt-in data is not sold or shared for marketing purposes.


5. Sharing of Information

We do not sell or share personal information for marketing purposes.

We may share information with trusted third-party service providers strictly as necessary to:

These providers are contractually obligated to safeguard information and use it only for service delivery purposes.

We may disclose information if required by law or to protect our legal rights.We do not transfer personal information internationally outside the United States.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed 100% secure. By using our services, you acknowledge and accept this inherent risk.


7. Data Retention

We retain personal information only as long as reasonably necessary to:

Information that is no longer necessary is securely deleted or anonymized when feasible.


8. Your Rights

You may request to:

Requests may be submitted to:

[email protected]

We will respond within 30 days, or sooner if required by law, subject to applicable legal requirements.


9. Website Analytics

Our website may use basic analytics tools to measure traffic and improve functionality. These tools may collect non-identifiable usage information such as browser type, device type, and general interaction data.

We do not use personal information for behavioral advertising.


10. Governing Law

This Privacy Policy is governed by the laws of the State of Florida.


11. Childrens Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.


12. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for unauthorized access, disclosure, alteration, or destruction of personal information caused by factors beyond our reasonable control.

Nothing in this policy creates a fiduciary, advisory, or confidential relationship beyond standard service obligations.Bottom of Form

 


13. Contact Information

Suncoast Tech Support
Operated by 88-Bit Diamond Hands, LLC
Clearwater, Florida

Email: [email protected]
Phone: (727) 647-9000